Cita APA (7a ed.)

ed. lit. Bill Katz, R. A. F. (1984). Evaluation of reference services. Haworth Press.

Cita Chicago Style (17a ed.)

ed. lit. Bill Katz, Ruth A. Fraley. Evaluation of Reference Services. Haworth Press, 1984.

Cita MLA (8a ed.)

ed. lit. Bill Katz, Ruth A. Fraley. Evaluation of Reference Services. Haworth Press, 1984.